Frequently Asked Questions
Everything you need to know about our handcrafted acacia wood furniture and home decor.
What makes acacia wood a good choice for home furniture?
Acacia is a highly durable hardwood known for its natural water resistance and beautiful, contrasting grain patterns. It is sustainable, long-lasting, and resistant to scratches, making it ideal for high-traffic furniture like dining tables and bed frames.
How long does shipping take and what are the costs?
Standard shipping typically takes 5-10 business days depending on your location. Shipping costs are calculated at checkout based on the weight of the items and your delivery zone. We offer white-glove delivery for larger furniture pieces.
Do you offer a warranty on your furniture?
Yes, all our furniture pieces come with a 12-month structural warranty. This covers defects in materials and workmanship, ensuring your investment is protected against manufacturing issues.
What is your return policy if I am not satisfied?
We offer a 30-day return policy for most items. The product must be in its original condition and packaging. Please note that return shipping fees apply, and custom-made pieces are non-refundable.
How should I care for my acacia wood products?
To maintain the wood's luster, wipe with a soft, slightly damp cloth and avoid harsh chemicals. We recommend using coasters to prevent heat damage and occasionally applying a food-safe mineral oil or wood wax to keep the timber hydrated.
Do you provide international shipping?
Currently, we only ship within the continental United States and Australia. We are working on expanding our logistics to include international destinations in the near future.